Shipping policy

Shipment processing time

Most of our orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.

 

 

Domestic Shipping Policy

Shipping rates & delivery estimates

Shipment method	Estimated delivery time	Shipment cost
Standard	1-10 business days	Free
Expedited	1-4 business days	$12
Express	1-2 business days	$18

 

Shipment to P.O. boxes

a riley creations ships to addresses within Canada.

 

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Please save all packaging materials and damaged goods before filing a claim.

 

International Shipping Policy

 

Shipping rates & delivery estimates

US:

 

Shipment method	Estimated delivery time	Shipment cost
Standard	1-14 business days	$10 / Free over $75
Expedited	1-7 business days	$15
Express	1-4 business days	$20

 

Everywhere Else:

Rates and delivery times are calculated at checkout.

 

 

Customs, Duties and Taxes

a riley creations is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

 

Damages

a riley creations is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.